There may be several people here at the Anvil Media offices who would rather die than be seen wearing  a pair of crocs. Love or hate the plastic-looking clogs, I have to give credit to the CEO of the company, John Duerden for not only being aware of negative press the brand may be getting, [...]

I understand that not all businesses are built on customer service.  Not everyone can be a Nordstrom or Zappos and offer a no questions asked return policy. Some companies are too busy being the cheapest or most convenient or some other differentiating factor. So what happens when you’re not doing anything different? Or at least [...]