Archive for the 'Local Search' Category

Yelp Reviews & Google AdWords

Friday, January 29th, 2010

UPDATE: Here are the details of the Yelp & AdWords matching beta from Google.
We are doing a 1% experiment of Reviews on Ads in which we match ads to reviews on various 3rd party sites, and display links to the review in a separate section in the ad. Advertisers cannot opt-into this experiment, but know [...]

Local Businesses: Get Your Phone Number to Show Alongside your Google PPC Ads

Friday, January 8th, 2010

Big news for local businesses from Google this week, “your location-specific business phone number will display alongside your destination url in ads that appear on high-end mobile devices”.  So, users with iPhones/mobile devices will be able to click-to-call the phone number associated with your ad.
Specifics

In your campaign settings, you must be opted into display on [...]

SMB’s, Start Protecting Your Reputation

Tuesday, December 15th, 2009

Reputation Management has become a hot topic over the past few years (hence the need for a blog dedicated to it), especially given the ability consumers have to create, and share, their own content. It’s scary if you’re a business, but even scarier if you’re a small business. Small business owners rely on user reviews [...]

Google’s New Layout Affects Local Search Importance

Thursday, December 3rd, 2009

If you haven’t noticed Google Maps has been busy making several changes that have increased the importance of local search.  In addition to the Google Place Pages, recent guidelines, local ads and mobile coupons Google’s new UI updates are propelling local search forward.
You see that with the new layout the map is now wider and [...]

When Bad Reviews Happen to Good Businesses

Friday, November 20th, 2009

This may seem obvious to many, but it never ceases to amaze me how many businesses neglect their reputation by not addressing negative reviews online. Seriously, FAIL. It has gotten to the point where I almost feel morally obligated to give the local businesses I frequent a heads up when I see a bunch of [...]

Google Place Pages & Your Local Reputation

Friday, October 30th, 2009

If you’re a business that doesn’t operate 100% online (i.e. you have a building or buildings where customers want to visit you), pay attention:  Google Place Pages are up and running. In late September, these pages came along and early buzz speculated that Google was either trying to overthrow Yelp or overthrow small business websites [...]

The Most Credible Travel Industry Review Sites…

Tuesday, January 29th, 2008

Well, that is in Google’s mind. So you have a hotel, restaurant, or run a local attraction? Then you need to read this very informative and in-depth report from Search Engine Guide. I don’t mind sending people off our blog to check this out, since Miriam did such a great job researching over 1,000 reviews [...]